Effective Date: February 1, 2026

 

Introduction

Oslume Health (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

 

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

Name and contact information (email, phone number, address)
Date of birth and demographic information
Health insurance information
Medical history and health-related information
Payment and billing information

Automatically Collected Information

IP address and browser type
Device information and operating system
Pages visited and time spent on our website
Referral sources and navigation patterns
Cookies and similar tracking technologies

 

How We Use Your Information

We use your information to:

Provide healthcare services and patient care
Schedule appointments and send reminders
Process payments and insurance claims
Communicate about your care and our services
Comply with legal and regulatory requirements
Improve our website and services
Send marketing communications (with your consent)

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled according to HIPAA Privacy Rules. You may receive a separate Notice of Privacy Practices regarding your medical information.

Information Sharing and Disclosure

We may share your information with:

Healthcare Providers: For treatment, care coordination, and referrals
Service Providers: Third-party vendors who assist our operations
Insurance Companies: For billing and claims processing
Legal Authorities: When required by law or to protect rights and safety
Business Partners: Our divisions (Oslume Mindcare, Oslume Medsupply, Oslume Health Solutions, Oslume Health Training Institute)

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of sensitive data
Secure server infrastructure
Access controls and authentication
Regular security assessments
Employee training on data protection
However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your information (subject to legal requirements)
Opt-out of marketing communications
Request a copy of your medical records
File a complaint with regulatory authorities

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may limit website functionality.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

Oslume Health
Email: info@oslumehealth.com
Phone: +1 (347) 495-4659